Privacy Policy
Last updated: July 25th, 2025
Introduction
At Minded ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website minded-health.com and purchase our brain health supplements.
Information We Collect
Personal Information You Provide
• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, account preferences
• Payment Information: Credit card details, billing address (processed securely through our payment processors)
• Health Information: Age, health goals, supplement usage history (only when voluntarily provided)
• Communication Records: Customer service interactions, survey responses, product reviews
Information Automatically Collected
• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and important account information
• Improve our products and website functionality
• Send marketing communications (with your consent)
• Comply with legal obligations and prevent fraud
• Conduct research and analytics to better serve our custome
Information Sharing and Disclosure
We may share your information with:
• Service Providers: Payment processors, shipping companies, email service providers, and other third parties who assist in our operations
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit permission for specific purposes
We do NOT sell your personal information to third parties for their marketing purposes.
Health Information Privacy
We recognize the sensitive nature of health-related information. Any health information you provide is:
• Used solely to recommend appropriate products and provide personalized guidance
• Never shared with third parties except as required by law
• Stored securely with additional encryption measures
• Subject to your right to request deletion at any time
Data Security
We implement industry-standard security measures including:
• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis
• Secure data storage with backup and recovery procedures
Your Rights and Choices
You have the right to:
• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format
• Restrict Processing: Limit how we use your information
To exercise these rights, contact us at [PRIVACY EMAIL].
Cookies and Tracking Technologies
We use cookies to:
• Remember your preferences and login status
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Enable social media features
You can control cookies through your browser settings, though this may affect website functionality.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Children's Privacy
Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
International Users
If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or our privacy practices, contact us at:
Email: [PRIVACY EMAIL]
Phone: [PHONE NUMBER]
Address: [COMPANY ADDRESS]